Hundreds of Freight Companies – Why Hot Line Freight Systemsby Connie Dyer – Account Manager for Hot Line Freight Systems
When I moved back to the Quad Cities after being away for 20 years, I was looking for a job…but found a career – in the transportation industry. It was not my chosen field, I was an insurance agent for many years prior to that, and trucking was very unfamiliar to me – but I thought I’d give it a try. That was almost 13 years ago, and I have never looked back. Trucking is such an interesting industry, and the customers are so diversified, that every day is a new adventure! My daily visits can range from a meeting with corporate managers in pristine office buildings, to meeting a customer for a quick lunch at a fast food restaurant , to following the shipping supervisor around the dock while they are operating a fork lift – all in the same day!
Working closely with our customers not only builds trust , but relationships, too. While we naturally get to know their freight needs, production issues, or their vendors issues , we also get to know them as individuals, get to know their personalities, and share family stories. Putting a face to HotLine – that is what it is all about.
There are hundreds of freight companies nationwide, and dozens of regional carriers locally, but Hot Line Freight Systems offers much more than most regional carriers with both LTL and volume/truckload, hot-shot and expedited deliveries, giving our customers expanded service opportunities. We will always try to make the impossible, possible. .. and quite often succeed! That appeals to me, as I am big on customer service! Add to that a great bunch of employees who give-and-take, and have mutual respect for each other – and you have a winning combination for a great company . A company I work for with pride.